Privacy Policy

1. Scope of This Policy

This Policy applies to visitors of campusconnecterp.com, persons submitting enquiries, and individuals whose information is processed through Campus Connect ERP where APT2S is responsible for the relevant processing.

Institutions may have their own privacy notices, consent processes, retention rules and contractual arrangements. Those may additionally govern the handling of their students', parents', employees' and other users' information.

2. Information We May Collect

Depending on the services used, the information processed may include:

• Names, email addresses, telephone numbers and institutional contact details.
• Student admission details, identifiers, class, course and academic records.
• Parent or guardian information and contact details.
• Employee information, roles, departments and work-related records.
• Attendance, examinations, results, fee and transaction-related records.
• Login, access-control, device, usage and technical diagnostic information.
• Enquiry messages, support requests and communications.

Specific categories depend on the modules enabled and the institution's configuration. We do not claim that every category is collected for every user.

3. Purposes of Processing

Information may be processed to provide requested services, operate ERP modules, support institutional administration, manage access, respond to enquiries, provide technical support, maintain security, investigate misuse and comply with applicable legal obligations.

We process personal data on an applicable lawful basis, including consent or other permitted grounds where relevant under Indian law.

4. Institution-Controlled Data

Schools, colleges and educational organisations using Campus Connect ERP are generally responsible for determining which records they enter, who may access those records and the purposes for which they use them.

Requests relating to institutional records may need to be directed to the relevant institution. APT2S may assist institutions with such requests in accordance with contractual and legal requirements.

5. Children's and Students' Data

Educational services may involve information relating to children. Such information must be handled in accordance with applicable legal requirements, including requirements concerning verifiable parental consent where applicable.

Institutions are expected to establish appropriate notices, permissions and access controls. APT2S will support applicable contractual and statutory obligations within the scope of its role.

6. Data Sharing and Service Providers

Information may be shared with authorised institutional users, approved hosting and infrastructure providers, communication or notification providers, payment-service providers where integrated, and other service providers necessary for delivering configured services.

Disclosure may also occur when required by applicable law or valid legal process. Personal information is not offered for sale to advertisers as part of the services described in this Policy.

7. Hosting and International Processing

Data may be hosted or processed using infrastructure operated by APT2S or authorised third-party service providers. The location and applicable safeguards depend on the institution's service configuration and contractual arrangements.

Where cross-border processing occurs, it is subject to applicable Indian law and relevant contractual or regulatory restrictions.

8. Information Security

We seek to implement reasonable technical and organisational safeguards appropriate to the service, such as access restrictions, authentication, logging, system maintenance and other security controls.

No internet-connected service can guarantee absolute security. Users and institutions should protect their credentials and promptly report suspected unauthorised access.

9. Data Retention and Deletion

Personal data is retained for periods reasonably necessary to fulfil relevant purposes, contractual requirements, institutional instructions and applicable legal obligations.

Retention and deletion of institution-controlled records may depend on the institution's policies, backups, contractual terms and legal requirements. Requests will be evaluated according to the applicable circumstances.

10. Rights and Requests

Individuals may have rights under applicable law to request access to information about processing, correction, updating, erasure, grievance redressal and other statutory remedies, subject to relevant conditions and exceptions.

For institution-managed records, please first contact the relevant school or college. For website enquiries or APT2S-controlled processing, contact [email protected].

11. Cookies and Technical Information

Our website and services may use necessary cookies, session identifiers or similar technologies for authentication, security and essential functionality. Any additional analytics or third-party technologies, if deployed, should be disclosed and managed in accordance with applicable requirements.

12. Third-Party Websites and Integrations

Campus Connect ERP may provide links or integrations involving external websites, mobile application stores, payment gateways, messaging services or other providers. Their independent processing practices may be governed by their own privacy policies.

13. Intellectual Property and Trademarks

The Campus Connect name, branding, owl emblem, logos, website design, original content and associated materials may be protected by applicable copyright, trademark and other intellectual property laws, to the extent owned by or licensed to APT2S.

Unauthorised reproduction, impersonation, misleading commercial use or use suggesting an affiliation or endorsement without permission is prohibited to the extent permitted by law.

References to Campus Connect branding do not, by themselves, represent a claim that a particular trademark is registered. Registration status and ownership are governed by the relevant official records and agreements.

14. Applicable Indian Law

This Policy is intended to be read consistently with applicable laws of India, including relevant provisions of the Information Technology Act, 2000, applicable rules and the Digital Personal Data Protection Act, 2023, together with such provisions and subordinate rules as are legally in force and applicable at the relevant time.

Any mandatory rights, remedies or jurisdiction prescribed by applicable law shall prevail over inconsistent language in this Policy.

15. Governing Law and Jurisdiction

Subject to mandatory statutory provisions and the jurisdiction of competent authorities, disputes arising directly from this website Policy shall be governed by the laws of India.

Where legally permissible and where the relevant court has jurisdiction, proceedings may be brought before competent courts at Lucknow, Uttar Pradesh. Matters falling within the jurisdiction of the High Court of Judicature at Allahabad or its Lucknow Bench shall be dealt with according to applicable jurisdictional rules. This provision does not confer jurisdiction on a court that otherwise lacks it.

16. Changes to This Policy

We may update this Policy to reflect changes in services, legal requirements or processing practices. The updated version and its effective date will be published on the relevant website.

17. Contact and Grievances

For privacy-related questions, requests or grievances, please contact:

APT Solutions & Services (APT2S)
Campus Connect ERP
Email: [email protected]
Website: campusconnecterp.com

Where applicable law requires a designated grievance contact or additional disclosures, those details must be published by the responsible entity.